Creative Scotland is committed to providing a quality service to all applicants and members of the public that interact with us, seek our funding or other support. In return, we expect everyone who comes into contact with our staff to treat them with respect.
This policy means we can manage unacceptable behaviour towards our staff consistently and fairly. It sets out clearly what we consider to be unacceptable and the steps we will take to deal with such behaviour. It applies to everyone who accesses our services and helps us protect staff from abuse and harm.
This policy covers interactions with any member of Creative Scotland’s Board and staff, including those involved in funding and operations, enquiries, communications, specialisms and assessors.